 Forget your account
managment area? |
|
|
| Login failure |
The reasons of login failure are:
1. You entered wrong account or password.
Please call: 86-574-87328188-5050/5051 or
send email to us,
we will send your account and password to
your email box. any alteration with your contact
information please do tell us and we will
update in time to assure your rights.
2. Temporary internet connection timeout,
please await or refresh.
3. Any other reasons please don't hesitate
to contract us. Please send us email with teh subject "company
name + login failure".
|
| My product picture can't not be displayed |
| |
| You picture
format does not fit with the
standard setup. |
| Your picture
size doesn't fit with the
standard setup. |
| You have
adopted capital letters. |
|
|
|
| Support .gif?.jpg |
| <200K |
| Please don't tpye
capital letters. |
|
|
| Why the pictures I uploaded have shape change? |
Please upload the standard picture as we
required:
1. The logo: support .gif
and .jpg, the standard size is 120*60 pels
and please use write background(#ffffff,R=255/G=255/B=255.
Ffile size should be less than 200k).
2. The product pictures:
support .gif and .jpg, length:width = 1:1,
picture size less than 250*250pets, file size
less than 200k.
3. Pictures of certificates:
Support .gif and .jpg, length:width =4:3,
picture size less than 280*210pets, file size
less than 200k.
|
| Should I input both English and Chinese? |
We suggest all your information should be
in both Chinese and English. More detailed
information will attract more attentions,
as these two languages will be able to cover
most clients.
|
Why my logo is  ? (special for supplier) |
Because your certificat information was not
completely providied. Please send your
certificate information to us with the
subject "Company name + certificate application",
otherwise there will be no logo next to your
company name. If you provide complete information
you will see:  .
|
| How to update my certificate information? |
| To
assure the authority and authenticity, you are
not allowed to make any modification by yourself,
please provide us the copy of your certificates
if you need to update your certificate information.
|
| Would my account be invalidation? |
| Your
account will due in one year. please keep an
attention to our notice and apply for extension.
|
| How to get in touch with the buyers/suppliers?
|
Please
get in touch with the buyers through their Exhibit
Room contact information or contact
us. |
| What if I want to expand the functions of My
Exhibit Room? |
| Please
contact us of your requirements, we upgrade
all the information quarterly. |
 Any
other question please contact us. |
